Business Communication (Second
Edition)
Price: $ 110.00 (USD)
Course Description
Communication is essential in all business. It is
important at all levels and in all areas of organisations
what ever they do and where ever they are. In this
course we look at some basic communication theory
that you need to understand to help you communicate
more effectively. Communication is a complex subject
as we, as human beings, are complex, our work tasks
are complex and our world is becoming increasingly
more complex.
Communication skill is an enabling factor that allows
us to perform the work of the organisation. It is
essential for business success and as an individual,
you need to be an effective communicator for your
future career.
In this course we look at some communication models
and some effects on and barriers to the
communication process. It is obviously important for
us to understand how these might arise, if we want to
improve organisational effectiveness and efficiency. We
also consider how organisational structure affects the
flow of information required for co-ordination,
decision-making and awareness.
The term communication covers a vast field of study.
There are many books you can consult on specific
skills such as report writing, presentations, interviews,
and body language. The aim of this course is to cover
basic concepts which will help you in the world of
communication at work.
Course Outline
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions, fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Course Provider
Stonebridge
For more information about this course, click here
Edition)
Price: $ 110.00 (USD)
Course Description
Communication is essential in all business. It is
important at all levels and in all areas of organisations
what ever they do and where ever they are. In this
course we look at some basic communication theory
that you need to understand to help you communicate
more effectively. Communication is a complex subject
as we, as human beings, are complex, our work tasks
are complex and our world is becoming increasingly
more complex.
Communication skill is an enabling factor that allows
us to perform the work of the organisation. It is
essential for business success and as an individual,
you need to be an effective communicator for your
future career.
In this course we look at some communication models
and some effects on and barriers to the
communication process. It is obviously important for
us to understand how these might arise, if we want to
improve organisational effectiveness and efficiency. We
also consider how organisational structure affects the
flow of information required for co-ordination,
decision-making and awareness.
The term communication covers a vast field of study.
There are many books you can consult on specific
skills such as report writing, presentations, interviews,
and body language. The aim of this course is to cover
basic concepts which will help you in the world of
communication at work.
Course Outline
Communication: Some Theories and Models
Introduction
What is communication?
Purposes of organisational communication
Communication and leadership
Verbal and non-verbal communication
Five models of communication
Perspectives of communication
Summary
Barriers to Communication
Introduction
Barriers to communication
Message ambiguity
Language
Distortion
Physical noise and distance
Emotions, fear, anxiety, mistrust, anger
Perceptions
First impressions and frozen evaluations
Stereotyping
Polarization
Evaluate too early and not listen
Summary
Course Provider
Stonebridge
For more information about this course, click here
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Categories
Business
Certificate Courses
Composition and Design
Education
Engineering
Environmental
Finance
Healthcare
Industrial Skills
Languages
Law
Microelectronics
Personal Enrichment
Service and Hospitality
Skilled Trades
Software Applications
Technology
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