eCourses on Business
Communication
Brought to you by Jacob Gan, PhD (Michigan)
Business Communication eCourses

Basics of Effective Communication
In this course, you'll explore the fundamental elements of communication and explore
how you can send clear and consistent messages to a receiver. You will view tips for
choosing the right communication method considering other important factors that
impact effectiveness. The course also includes strategies and tips on effective
listening and feedback skills.

Basics of Effective Communication (Second Edition)
This course is intended for entry-level managers who want to develop effective
communications skills. Good relationships and clear understanding of goals and
objectives improve productivity in any business. Good communication is the best way
to achieve those outcomes, while poor communication can hinder team efforts,
damage relationships, and degrade morale. This course will show you how to be the
most effective communicator you can be. First, you''ll learn that communication is not
one event, but a complex process. Next, you'll move step by step to see how you can
promote effective communication by managing each step in the process. These
specific techniques will not only help you communicate more effectively, but will also
help model standards of good communication throughout your organization.
Go to
Basics of Effective Communication (Second Edition) for details.

Business Communication
Communication is essential in all business. It is important at all levels and in all areas
of organisations what ever they do and where ever they are. In this course we look
at some basic communication theory that you need to understand to help you
communicate more effectively. Communication is a complex subject as we, as human
beings, are complex, our work tasks are complex and our world is becoming
increasingly more complex.
Communication skill is an enabling factor that allows us to perform the work of the
organisation. It is essential for business success and as an individual, you need to be
an effective communicator for your future career.
In this course we look at some communication models and some effects on and
barriers to the communication process. It is obviously important for us to understand
how these might arise, if we want to improve organisational effectiveness and
efficiency. We also consider how organisational structure affects the flow of
information required for co-ordination, decision-making and awareness.
The term communication covers a vast field of study. There are many books you can
consult on specific skills such as report writing, presentations, interviews, and body
language. The aim of this course is to cover basic concepts which will help you in the
world of communication at work.
Go to
Business Communication Courses for Details

Business Meeting Skills (Includes Simulation)
In a company, much time is devoted to meetings, whether in small groups or in large
gatherings. Effectiveness in a meeting depends not only on one''s ability to listen, but
on one's skill in presenting material and facilitating communication among other
participants. In this lesson, you'll learn to create an agenda, run a meeting, and
facilitate an online meeting. This course is designed for individuals who need to
present information effectively in a professional environment.
Go to
Business Meeting Skills Course for information.

Communicating Across Cultures (Includes Simulation)
This course is for individuals who need to communicate clearly and effectively while
conducting business in cultures other than their own.

Communicating Clearly (Includes Simulation)
Ensuring that your written or verbal message is understood as you intended is often
a challenging experience. This module introduces several techniques for enhancing
your communication skills and style by focusing on audience identification and
message clarity.

Communicating with Confidence: Make Your Business Writing More Effective
This course focuses on improving business writing. The ability to write clearly and
directly is highly prized in organizations. You will learn how to be a better writer and
how to revise your writing to make it purposeful and effective.
The ideas, techniques, and checklists in this course apply to all forms of business
writing: memos, reports, brochures, proposals, presentations, catalogs, and
websites. You will learn to recognize key factors for effective writing (clarity, tone,
organization, delivery), how to answer the reader's question: What's in it for me?,
and how to structure, format, and write quickly (when appropriate). Other topics
include formal and informal outlining techniques, how to revise for wordiness,
unnecessary phrases, redundancy, and jargon, and the appropriate use of email in
an organizational setting.
Go to
Communicate with Confidence: Make Your Business Writing More Effective for
more details.

Other Business Communication Courses
Communicating with Confidence: Make Your Presentations More Effective
Communication In Marketing
Communication Series Streaming Videos
Communications for Managing People
Communication Skills
Conflict Intervention (Second Edition)
Conflict Management
Cultivating Open Communication
Dynamic Business Presentations (Includes Simulation)
Effective Business Communication Series
Effective Business Writing
Effective Business Writing (Includes Simulation)
Effective Management: Communicating Successfully (Includes Simulation)
Effective Presentations Series
Effective Public Speaking
Effective Writing 1: Organizing Your Ideas
Effective Writing 2: Writing Special-Format Documents-Part 1
Effective Writing 3: Writing Special-Format Documents-Part 2
Effective Writing 4: Editing for Content and Layout
Effective Writing 5: Editing for Clarity
Effective Writing 6: Editing for Conciseness
Effective Writing 7: Editing for Style
Effective Writing 8: Writing and Editing Exercises
Engaging and Inspiring Others
Finding Resolution Through Negotiation (Includes Simulation)
Giving Constructive Feedback
Grammar Essentials
Grammar Series
Influencing Others
Mediation & Negotiation
Negotiating for the Sales Professional (Second Edition)
Negotiating Skills
Negotiating Skills In Action (Includes Simulation)
Negotiation and Mediation Certificate
Organisational Communication
Organizing Resources, Meetings and Time: Stepping Up to Management
People in Organisations OLC
Preparing to Negotiate (Includes Simulation)
Presentation and Social Interaction Skills